Visionary Cap - Charcoal Grey/White

• Premium 400GSM Heavyweight Cotton

• White Rope Drawstring Waist

• Open Leg Cuff

• Relaxed Fit 

• 3D Puff Print Application 

• Model is 6ft Wearing Size Medium 

Refund & Exchange Policy:
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return or exchange eligible items within 12 days of the purchase date.

Refund Eligibility:
- To be eligible for a refund, items must be unused, in the same condition that you received them, and in the original packaging.
- Proof of purchase is required for all returns and exchanges.

Exchange Eligibility:
- Items can be exchanged for a different size, color, or style, subject to availability.
- If the item you wish to exchange is no longer available, a refund will be issued.

Non-Returnable Items:
- Some items are not eligible for return or exchange, including but not limited to: perishable goods, personalized items, and gift cards.

Refund Process:
1. Contact our customer service team within 12 days of your purchase to initiate the return process.
2. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
3. If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

Exchange Process:
1. Contact our customer service team within 12 days of your purchase to initiate the exchange process.
2. Once your exchange request is approved, we will provide instructions for returning the original item and receiving the exchange item.

Shipping:
- Customers are responsible for paying return shipping costs unless the return is due to a defective or incorrect item.
- Original shipping costs are non-refundable.

Contact Us:
If you have any questions about our refund and exchange policy, please contact our customer service team at ouvertdespritclothing@outlook.com